Services
ERP Diagnostics & Selection
Getting the Most for your Enterprise Resource Planning (ERP) Software Investment
In the past, ERP selection was synonymous with risk, complexity and large resource commitments. Through ERP Diagnostics, BSA can help you effectively manage your ERP Selection process to alleviate the associated pains and get you to your decision faster and with added confidence.
For more information about ERP Software Selection & Diagnostics see our FAQs.
Software Implementation
7 Steps to Implementation Success
BSA utilizes a 7-step methodology to breakdown the task of business application implementation. Through categorization of tasks, our clients clearly see projects take shape and are able to accurately prepare internal resources for transition. Project Managers are assigned to implementation from initial kick off and remain available beyond go-live dates for continued support. This commitment ensures that a dedicated resource knows every aspect of the implementation and can walk with you throughout the entire process.
In addition, as a full-service business solutions provider, BSA can provide the financial, manufacturing, and technical resources that you may require throughout your implementation. Scheduling is simpler. Communication is direct. Software implementation is smooth.
Process Alignment & Best Practices
Creating a seamless connection between Business Process and Business Application Functionality
Collaboration of business processes to your business software’s functionality is a true test of getting the most out of your investment. It eliminates the need for duplicate data entry, uncovers disjointed processes and allows your enterprise solution to be the definitive central repository for your organization's data.
BSA breaks down the variances between your ERP and your processes by evaluating the gaps and implementing cost effective solutions that complement your environment. Whether it is a simple redefinition of a process or a more complex application customization or interface, BSA has the appropriate expertise to handle the requirement.
System Optimization
Adding Value to your Enterprise Resource Planning (ERP) Solution
ERP implementation doesn't stop at go live. Processes need to be fine tuned to realize further return on investment. Through optimization of your processes, your organization can benefit through:
- Increased productivity through streamlining of business processes
- Reduction in costs such as inventory, resources, training and information technology
- Increased data integrity for accurate measurement of your company's results and milestones.
- Clearer view and understanding of data structure for mapping, customizations, and process development
Not sure about optimization? Contact us to a schedule a preliminary review of your system to identify areas of improvement and potential cost savings to your organization.
ERP & Business Process Training
Flexible Training by Experienced Professionals
BSA offers a full range of flexible training programs available for delivery at your location or in an off-site classroom environment. By keeping our course content, session times, and locations flexible, we can develop custom training solutions that can meet the toughest scheduling requirements.
BSA offers training in Financial, Manufacturing and Technical topics, all of which can be customized to suit specific needs.
Support Desk Services
Delivering the support you need.
Making our services accessible to our customers is important to BSA. Our team of professionals can be notified of any urgent requests or issues through our support desk with hours that extend beyond the typical business day.
To contact our support team, please call 1.877.BSA.0411 or e-mail support@BSAinc.ca. If you choose to e-mail our team, please ensure the following details are included in your message: short description of the request, pertinent attachments to assist in resolution (e.g. screen shots, reports etc.), level of urgency and most importantly full contact details for BSA to reach you promptly.
For your convenience, you may also immediately contact our support team by clicking here for our support form
Information Technology
Technical expertise with proven results.
BSA delivers a variety of Information Technology services to its customers. Our customers rely on us from simple single instance tasks to complete maintenance/management of their IT services. Our IT professionals are experienced in database management, infrastructure design support and deployment, custom development, disaster recovery and hardware support.

